Your privacy is important to us. Learn how we collect, use, and protect your data.
Welcome to Quegly's Privacy Policy. This policy describes how NGSMedia LLC ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our social media management platform.
We are committed to protecting your privacy and ensuring transparency about our data practices. This Privacy Policy applies to all users of Quegly, on the web at https://quegly.com and in the Quegly iPhone app.
By using Quegly, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our Service.
2.1 Personal Information
We collect the following personal information that you provide to us:
Account Information: • Full name • Email address • Your Google account ID, if you sign in with Google (Quegly doesn't use passwords) • Your Apple user identifier and the email address Apple shares with us (which may be a private relay address), if you sign in with Apple • Profile information
Payment Information: • Credit card details (processed securely through Stripe; subscriptions bought in the iPhone app are paid through Apple, and we never receive those card details) • Billing address • Payment history • For subscriptions bought in the iPhone app: the plan, its purchase and renewal dates, and its App Store transaction records, which Apple sends us
Social Media Authentication: • OAuth access tokens for connected platforms (Instagram, YouTube, TikTok, Facebook, X, Threads, LinkedIn, Bluesky, Pinterest). Telegram needs none: Quegly posts there through its own bot • Social media account usernames and profile data • Refresh tokens for maintaining platform connections
Content Data: • Images and videos you upload (deleted from our servers after successful posting) • Post descriptions and text content • Scheduled post information (date, time, selected platforms) • Platform-specific settings (e.g., video titles, privacy status, thumbnails)
2.2 Automatically Collected Information
When you use Quegly, we automatically collect:
Technical Data: • IP address • Browser type and version • Device type and operating system • Time zone and location data • Cookies and similar tracking technologies
Usage Data: • Pages visited on our platform • Features used • Time spent on the platform • Click patterns and navigation paths • Error logs and performance data
2.3 Third-Party Data
We receive data from third-party platforms when you connect your social media accounts, including: • Profile information from connected platforms • Posting permissions and capabilities • Platform-specific engagement metrics (if available through APIs)
2.4 Information About People Who Interact With Your Content
If you enable our auto-reply feature (described in Section 4.4), we receive and store limited information about people who comment on your posts. These individuals are not Quegly users and have no account with us.
For each comment on a post you published through Quegly, we receive from Instagram or Facebook and store: • The commenter's platform username and platform-assigned user ID • The text of their comment • The comment's identifier and timestamp • The identifier of the post they commented on
We do not receive, request, or store their email address, phone number, location, friend or follower lists, or any other profile information. We do not build profiles of these individuals, combine this data with any other source, sell it, or use it for advertising.
Our webhook subscription with Meta also delivers notifications about direct messages sent to your connected account, for example that a message was sent, read, or reacted to. We do not act on these notifications and we do not store them: they are discarded as they arrive. Quegly has no inbox, no conversation history, and no way for anyone to read your direct messages through our platform. The only message we ever handle is the single automated reply you configured, and the only message content we store is the reply text you wrote yourself.
We store this information for two reasons only: to send the single reply you configured, and to prevent sending the same person a duplicate reply. It is retained as described in Section 10 and is deleted when you disable the feature, disconnect the account, or delete your Quegly account.
We use your personal information for the following purposes:
Service Delivery: • Creating and managing your account • Processing your subscription payments • Enabling you to schedule and post content to social media platforms • Storing and managing your media library • Providing customer support
Platform Functionality: • Authenticating your social media account connections • Publishing content on your behalf to connected platforms • Maintaining scheduled post queues • Sending post status notifications • Where you have enabled auto-reply, receiving comment notifications on posts you published through Quegly and sending the reply you configured
Communication: • Sending transactional emails (sign-in links and codes, order confirmations, etc.) • Providing customer support responses • Sending service updates and important notices • Marketing communications (with your consent - you can opt out anytime)
Service Improvement: • Analyzing usage patterns to improve our platform • Identifying and fixing technical issues • Developing new features based on user behavior • Optimizing platform performance
Legal Compliance: • Complying with applicable laws and regulations • Responding to legal requests and preventing fraud • Enforcing our Terms of Service • Protecting our rights and the rights of our users
4.1 Social Media APIs
Quegly uses official API services from the following platforms:
YouTube API Services: • By using Quegly to interact with YouTube, you are also subject to YouTube's Terms of Service (https://www.youtube.com/t/terms) and Google Privacy Policy (http://www.google.com/policies/privacy) • During account connection, we use YouTube's OAuth 2.0 to request the following scopes: youtube.upload (to upload videos on your behalf), youtube.readonly (to retrieve your channel name, channel ID, profile picture, and the statistics of videos published through Quegly), and yt-analytics.readonly (to retrieve watch time, audience retention, and subscriber attribution for videos published through Quegly) • Data we collect from YouTube: Your YouTube channel ID, channel name, and channel profile picture URL. After a video is uploaded, we store the resulting YouTube video ID and video URL for your reference, together with that video's performance metrics (such as views, likes, comment counts, watch time, average view duration, and subscribers gained), which we display in your analytics dashboard • Data we send to YouTube: Video files, video titles, descriptions, privacy status (public, private, or unlisted), made-for-kids designation, and custom thumbnails that you provide through our platform • Data we do NOT collect from YouTube: We only retrieve metrics for videos published through Quegly. We do not retrieve or store metrics for videos you published elsewhere, the text or authorship of any YouTube comment, your subscriber list, viewer demographic data, traffic-source breakdowns, or any personally identifying information about your viewers • After a video is successfully uploaded to YouTube, we delete the video file and thumbnail from our servers. The video remains on YouTube under your control • We store encrypted OAuth access tokens and refresh tokens to maintain your YouTube connection. Access tokens are refreshed automatically when they expire. All tokens are deleted if you disconnect your YouTube account or delete your Quegly account • If you delete your Quegly account, all stored YouTube data (tokens, channel information, video references) is permanently deleted from our systems. Videos previously uploaded to YouTube are not affected and remain on your YouTube channel
Instagram API (Instagram Login for Business): • We use Instagram's official API to publish content to your Instagram professional account, read its performance metrics, and (only if you enable it) operate the auto-reply feature described in Section 4.4 • Subject to Instagram's Terms of Use and Data Policy • During account connection, we request the following permissions: instagram_business_basic (to read your account's username, profile picture, and media), instagram_business_content_publish (to publish posts on your behalf), instagram_business_manage_insights (to read performance metrics for your own account and posts), instagram_business_manage_comments (to receive comments left on posts you published through Quegly, and to publish a reply to those comments), and instagram_business_manage_messages (to send a direct message in reply to a comment) • Data we collect from Instagram: your account ID, username, and profile picture URL; the post ID and post URL of content published through Quegly; performance metrics for that content; and, where auto-reply is enabled, the comment data described in Section 2.4 • Data we send to Instagram: media files, captions, and publishing settings you provide; the reply text you configure, when a comment matches your keywords • We store encrypted OAuth access tokens to maintain your connection. All tokens are deleted if you disconnect the account or delete your Quegly account
Facebook Graph API: • We use Facebook's API to publish and manage posts on Facebook Pages you administer, read their performance metrics, and (only if you enable it) operate the auto-reply feature described in Section 4.4 • Subject to Facebook's Terms of Service and Data Policy • During account connection, we request the following permissions: pages_show_list (to list the Pages you manage so you can choose one), pages_manage_posts (to publish posts on your behalf), pages_read_engagement (to read your Page's own content and metrics), business_management (to locate Pages held in a Business Portfolio), pages_read_user_content (to read the text of comments visitors leave on your posts, so we can check them against your keywords; we never delete, hide, or edit anyone's comment), pages_manage_metadata (to subscribe to comment notifications for your Page), pages_messaging (to send a direct message in reply to a comment), and pages_manage_engagement (to publish a public reply to a comment) • Data we collect from Facebook: your Page ID, Page name, and Page picture URL; your app-scoped user ID, which we retain solely to honor Meta's data deletion callbacks; the post ID and post URL of content published through Quegly; performance metrics for that content; and, where auto-reply is enabled, the comment data described in Section 2.4 • Data we send to Facebook: media files, captions, and publishing settings you provide; the reply text you configure, when a comment matches your keywords • We store encrypted Page access tokens to maintain your connection. All tokens are deleted if you disconnect the account or delete your Quegly account
TikTok API: • We integrate with TikTok's official API for content posting • Subject to TikTok's Terms of Service and Privacy Policy
X (Twitter) API: • We use X's official API for posting tweets • Subject to X's Terms of Service and Privacy Policy
LinkedIn API: • We use LinkedIn's official APIs to publish the posts you schedule to your personal LinkedIn profile. We post only to your own profile, never to a Company Page or to anyone else's profile • Subject to LinkedIn's User Agreement and Privacy Policy (https://www.linkedin.com/legal/privacy-policy) • During account connection, we request the following permissions: openid and profile, through Sign In with LinkedIn using OpenID Connect (to read your name, profile picture, and LinkedIn member ID), w_member_social, through Share on LinkedIn (to publish posts on your behalf), and, once LinkedIn has approved Quegly for its Community Management API, r_member_postAnalytics (to read the statistics of the posts you publish through Quegly) • Data we collect from LinkedIn: your LinkedIn member ID, name, and profile picture URL, the post ID and post URL of content published through Quegly, and, if you allow it when you connect, the statistics of those posts (impressions, members reached, reactions, comments, reposts, sends, saves, link clicks and, for videos, watch time). We show these statistics only in Quegly's Analytics, to you and to the members of the workspace you connected LinkedIn to. We do not read your connections, your messages, your feed, or anyone else's posts • Data we send to LinkedIn: media files, post text, and the visibility you choose for each post. When you post several photos as a swipeable carousel, we combine them into one PDF document, a photo per page, with the title you give it, and send that • We store encrypted OAuth access tokens to maintain your connection, and an encrypted refresh token where LinkedIn lets us renew your access. LinkedIn's access lasts 60 days, or up to a year once LinkedIn lets us renew it, and then ends unless you reconnect; your dashboard shows the date it ends. All tokens are deleted if you disconnect the account or delete your Quegly account
Bluesky (AT Protocol): • We use Bluesky's official AT Protocol APIs to publish the posts you schedule to your own Bluesky account • Subject to Bluesky's Terms of Service (https://bsky.social/about/support/tos) and Privacy Policy (https://bsky.social/about/support/privacy-policy) • During account connection, Bluesky asks you to let Quegly create posts in your account and upload the photos and videos they carry, including a short-lived token Bluesky's video service uses to store a video it has processed. We do not ask to read your messages, follows, likes, feed, or anyone else's posts • Data we collect from Bluesky: your account's DID (its permanent identifier), handle, display name, and profile picture URL, the address of the server that hosts your account, the ID and link of content published through Quegly, and the public counts of likes, replies, reposts, quotes, and bookmarks on that content, which we show only in Quegly's Analytics, to you and to the members of the workspace you connected Bluesky to • Data we send to Bluesky: media files and post text. Before uploading a photo, we remove the metadata embedded in it (such as camera details and location), keeping only its orientation. For a post with a link and no photos or video, we read the linked page's title, description, and image to show a link card, as Bluesky's own apps do • We store encrypted OAuth access and refresh tokens, and an encrypted key that binds those tokens to Quegly's connection, to maintain your connection. All of them are deleted if you disconnect the account or delete your Quegly account, and when you disconnect we ask Bluesky to revoke Quegly's access
Pinterest API: • We use Pinterest's official API to publish the Pins you schedule to boards on your own Pinterest account • Subject to Pinterest's Terms of Service (https://policy.pinterest.com/en/terms-of-service) and Privacy Policy (https://policy.pinterest.com/en/privacy-policy) • During account connection, we request the following permissions: boards:read and boards:write (to list your boards so you can pick one for each Pin, and to make a new board when you ask us to), pins:read and pins:write (to publish your Pins and read their statistics), and user_accounts:read (to read your username, profile picture, and account type). We do not ask for access to your secret boards • Data we collect from Pinterest: your Pinterest account ID, username, and profile picture URL, the ID and link of Pins published through Quegly, and, for business accounts, the statistics of those Pins (impressions, saves, Pin clicks, outbound clicks, reactions, and comments), which we show only in Quegly's Analytics, to you and to the members of the workspace you connected Pinterest to. We read your boards from Pinterest each time you choose one and do not keep the list; we keep only the ID of the board you pick for each Pin • Data we send to Pinterest: media files (Pinterest fetches photos from our storage, and we upload videos to Pinterest), the Pin's description, and the title, link, and board you choose for each Pin • We store encrypted OAuth access and refresh tokens to maintain your connection. Pinterest's access lasts 30 days and is renewed automatically while you stay connected. All tokens are deleted if you disconnect the account or delete your Quegly account
Telegram Bot API: • We use Telegram's official Bot API to publish the posts you schedule to a Telegram channel or group you run, through Quegly's own bot • Subject to Telegram's Terms of Service (https://telegram.org/tos) and Privacy Policy (https://telegram.org/privacy) • You connect a chat by starting Quegly's bot in Telegram and picking the chat; Telegram then makes the bot an administrator there with the permission to post messages (or adds it to the group you pick). We ask for no other permission, and we never read the messages in your chat • Data we collect from Telegram: the chat's ID, title, username (for a public chat), and photo, which we copy to our storage to show in Quegly; your Telegram account ID, kept with the one-time connection code and deleted within a day after the code ends; and the ID and link of the messages Quegly posts. Telegram gives bots no views or other statistics, so we collect none • Data we send to Telegram: media files (Telegram fetches them from our storage, or we upload them) and the text of your posts • We store no Telegram token of yours. If the bot is removed from your chat, we switch the connection off. Disconnecting the chat in Quegly, or deleting your Quegly account, deletes its details on our side; the bot stays in the chat until its admins remove it
4.2 Data Shared with Platforms
When you use Quegly to post content to connected platforms on your behalf, we transmit the following data directly to the platform's API: • Media files (images and videos) you have uploaded to Quegly • Post descriptions and text content you have written • Platform-specific metadata you have configured (e.g., video titles, privacy settings, thumbnails for YouTube; cover images for TikTok)
This data is transmitted directly from our servers to the platform's API at the time of publishing. We do not share your personal information (name, email, billing details) with any social media platform. After successful posting, media files are deleted from our servers.
4.3 Data Received from Platforms
When you connect a social media account, we receive and store: • Your account or channel identifier (used to publish on your behalf) • Your account username or channel name (displayed in our dashboard) • Your profile picture URL (displayed in our dashboard) • The post identifier and post URL of each item published through Quegly • Performance metrics for content published through Quegly (such as views, likes, comments counts, and shares), used to display your analytics dashboard
We do not receive or store your follower or friend lists, your private messages, your contacts, or any content from your accounts that was not published through Quegly, with one exception, described immediately below, that applies only if you turn it on.
4.4 Automated Replies (Optional Feature)
Quegly offers an optional auto-reply feature for Instagram and Facebook. It is switched off by default and must be enabled by you, per account. If you never enable it, nothing in this section applies to you.
How it works: • You choose one or more keywords and write one or more reply messages • When someone comments on a post you published through Quegly, Meta notifies us of that comment • If the comment matches one of your keywords, we send that person a single direct message containing the reply you wrote, and optionally publish a public reply beneath their comment
Limits we apply: • The feature only ever acts on posts published through Quegly. Comments on your other posts are received and immediately discarded without being stored • We send at most one automated direct message per person, per post • We never initiate contact with anyone. A message is only ever sent in reply to a comment that person chose to leave • You can disable the feature at any time, which stops all further replies immediately
The information we receive about commenters, and how long we keep it, is described in Section 2.4 and Section 10. We are the data processor for this activity; you, as the account holder, determine the keywords and the message content and are responsible for ensuring your replies comply with applicable law and with Meta's platform policies.
We implement industry-standard security measures to protect your personal information:
Encryption: • All data transmitted between your browser and our servers uses SSL/TLS encryption • OAuth access tokens are encrypted at rest using AES-256 encryption • Payment information is encrypted and processed through PCI DSS compliant Stripe, or by Apple for purchases in the iPhone app
Access Controls: • Role-based access control for team members • Passwordless sign-in with Apple, Google, or single-use email links and codes that expire after 15 minutes • Regular security audits of our infrastructure
Infrastructure Security: • Secure cloud hosting with automatic backups • Firewall protection and intrusion detection • Regular security patches and updates • Isolated database environments
Data Retention Security: • Automated secure deletion of expired data • Secure media storage with access logging • Regular security training for our team
While we implement these security measures, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using commercially reasonable measures.
We do not sell, rent, or trade your personal information to third parties. We only share your data in the following circumstances:
Service Providers: • Payment processors for billing: Stripe on quegly.com, and Apple for purchases in the iPhone app (Apple receives your Quegly account ID with each purchase, so the subscription reaches your account; we never receive those card details) • Cloud hosting providers (for data storage) • Email service providers (for transactional emails) • Analytics providers (for service improvement) • Affiliateo, which runs our affiliate program, so an affiliate who sent you to Quegly is credited if you subscribe: on quegly.com it counts page visits and key moments (such as viewing the plans) and records the referral code of an affiliate's link you arrived through, and once you sign in it receives your Quegly account ID. In the iPhone app it also receives the device's identifier for vendor (an ID Apple gives each company's apps on your device), its model, system version, language and time zone, your IP address, the app's key moments, and, if an Apple Search Ads ad led to the install, Apple's attribution token for it; it uses these to match the install to an affiliate's link. Affiliateo receives your email address and name only if you join our affiliate program, to set up your affiliate account, and never your card details
All service providers are contractually obligated to protect your data and use it only for the purposes we specify.
Social Media Platforms: • We share content and posting instructions with platforms you've connected (Instagram, YouTube, TikTok, Facebook, X, Threads, LinkedIn, Bluesky, Pinterest, Telegram) • This sharing is necessary to provide our core service functionality
Legal Requirements: • When required by law or legal process • To protect our rights, privacy, safety, or property • To enforce our Terms of Service • In connection with a merger, acquisition, or sale of assets (with prior notice)
With Your Consent: • We may share data with third parties when you explicitly consent • You can revoke consent at any time through your account settings
We use cookies and similar tracking technologies to improve your experience:
Essential Cookies: • Authentication and session management • Security and fraud prevention • Service functionality
Analytics Cookies: • Usage statistics and behavior analysis • Performance monitoring • Feature usage tracking
Preference Cookies: • Language and region settings • UI customization preferences • Theme preferences
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.
Third-Party Cookies: • Analytics providers (e.g., Google Analytics) • Affiliateo, which keeps a visitor ID and an affiliate's referral code in your browser's local storage (see Section 6) • Payment processors (Stripe) • Google Sign-In, loaded on the sign-in page • Sign in with Apple, loaded on the sign-in page
For more information on how to manage cookies, visit your browser's help documentation.
You have the following rights regarding your personal data:
Access and Portability: • Request a copy of your personal data • Export your content and media library • Receive data in a structured, machine-readable format
Correction and Update: • Update your account information at any time • Correct inaccurate personal data • Update connected social media accounts
Deletion (Right to be Forgotten): • Request deletion of your account and associated data • Remove specific content from your media library • Disconnect social media accounts
Objection and Restriction: • Opt out of marketing communications • Restrict certain data processing activities • Object to automated decision-making
Data Portability: • Download your scheduled posts • Export your media library • Receive posting history
To exercise these rights, contact us at support@quegly.com. We will respond within 30 days.
For EU users, you have additional rights under GDPR: • Right to lodge a complaint with a supervisory authority • Right to withdraw consent at any time • Right to object to processing based on legitimate interests
Quegly is operated from the United States. If you are located outside the United States, please be aware that information we collect will be transferred to, processed, and stored in the United States.
The United States may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.
For EU Users: We comply with applicable data transfer mechanisms, including: • Standard Contractual Clauses approved by the European Commission • Adequate safeguards to protect your personal data • Your explicit consent for data transfers
For users in other jurisdictions, we ensure appropriate safeguards are in place for international data transfers.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.
Account Data: • Retained while your account is active • Deleted within 90 days of account closure (unless legally required to retain)
Content and Media: • Retained while your account is active • Automatically deleted upon account closure or manual deletion
Payment Information: • Processed and stored by Stripe (and, for purchases in the iPhone app, by Apple) according to their retention policies • Transaction records retained for 7 years for tax and legal compliance
Analytics Data: • Aggregated data retained indefinitely for service improvement • Individual user data anonymized after 26 months
Auto-Reply Comment Data (see Sections 2.4 and 4.4): • Records of comments we replied to are retained for 90 days, then permanently deleted • Deleted immediately when you disable auto-reply for that account, disconnect the account, or delete your Quegly account • A commenter may request deletion of their record at any time by contacting support@quegly.com, and we will delete it within 30 days without requiring them to hold a Quegly account
Legal Retention: • Data may be retained longer if required by law, regulation, or legal proceedings • Backup copies may persist for up to 90 days after deletion
You can request deletion of your data at any time by contacting support@quegly.com or deleting your account through your account settings.
Quegly is not intended for use by individuals under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children under these ages.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@quegly.com. We will take steps to delete such information from our systems within 30 days.
If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take immediate steps to delete that information.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know: • Categories of personal information we collect • Categories of sources from which we collect information • Business purposes for collecting information • Categories of third parties with whom we share information
Right to Delete: • Request deletion of personal information we have collected • Exceptions apply for certain legal, security, and operational reasons
Right to Opt-Out: • We do not sell your personal information • You can opt out of marketing communications at any time
Right to Non-Discrimination: • We will not discriminate against you for exercising your CCPA rights • Same service quality regardless of privacy choices
To exercise your CCPA rights, contact us at support@quegly.com or use our privacy request form. We will respond within 45 days.
California residents may also request information about disclosures of personal information to third parties for direct marketing purposes. We do not share personal information for direct marketing.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under GDPR:
Legal Basis for Processing: We process your personal data based on: • Contractual necessity (to provide our services) • Legitimate interests (to improve our services and prevent fraud) • Your consent (for marketing communications) • Legal obligations (for tax and regulatory compliance)
Your GDPR Rights: • Right of access to your personal data • Right to rectification of inaccurate data • Right to erasure ("right to be forgotten") • Right to restriction of processing • Right to data portability • Right to object to processing • Rights related to automated decision-making
Data Protection Officer: For GDPR-related inquiries, contact our Data Protection Officer at support@quegly.com
Supervisory Authority: You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR.
International Transfers: We use Standard Contractual Clauses approved by the European Commission for transfers of personal data outside the EEA.
Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our Service currently does not respond to DNT signals or similar mechanisms.
However, you can: • Disable cookies in your browser settings • Use browser privacy extensions • Opt out of analytics tracking • Adjust your privacy settings in your account
We are committed to respecting user privacy choices and will update our practices as industry standards evolve.
Our Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services.
We are not responsible for: • Privacy practices of third-party websites • Content or policies of external services • Data collection by third-party platforms
When you connect your social media accounts or click on third-party links, you will be subject to those platforms' privacy policies. We encourage you to review the privacy policies of any third-party services you use.
Connected Platform Privacy Policies: • YouTube/Google: http://www.google.com/policies/privacy • Instagram/Facebook: https://www.facebook.com/privacy/policy • TikTok: https://www.tiktok.com/legal/privacy-policy • X (Twitter): https://twitter.com/en/privacy • Threads: https://help.instagram.com/515230437301944 • LinkedIn: https://www.linkedin.com/legal/privacy-policy • Bluesky: https://bsky.social/about/support/privacy-policy • Pinterest: https://policy.pinterest.com/en/privacy-policy • Telegram: https://telegram.org/privacy
We may send you marketing communications about our services, new features, special offers, and updates.
Types of Communications: • Product updates and new features • Tips for using Quegly effectively • Special promotions and discounts • Company news and announcements
Opt-Out Options: • Click "unsubscribe" in any marketing email • Adjust email preferences in your account settings • Contact support@quegly.com to opt out
Please note that even if you opt out of marketing communications, we will still send you: • Transactional emails (sign-in links and codes, receipts, etc.) • Service announcements and updates • Account security notifications • Legal notices
We respect your preferences and will honor opt-out requests within 10 business days.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes: • Material changes: 30 days' advance notice via email • Minor changes: Posted on our website with updated "Last Updated" date • Continued use after changes constitutes acceptance
How We Notify You: • Email notification to your registered email address • In-app notification when you log in • Prominent notice on our website
Review Recommendations: We encourage you to review this Privacy Policy periodically to stay informed about our data practices. The "Last Updated" date at the top indicates when the policy was last modified.
Your Rights After Changes: If you do not agree with updated terms, you may: • Discontinue use of the Service • Delete your account • Contact us with concerns
Significant changes requiring consent will be presented for your explicit approval.
In the event of a data breach that compromises your personal information, we will:
Immediate Response: • Investigate the breach within 24 hours • Contain and remediate the security incident • Assess the scope and impact of the breach
Notification Timeline: • Notify affected users within 72 hours of discovery • Notify relevant regulatory authorities as required by law • Provide regular updates as investigation progresses
Information Provided: • Nature of the breach and data affected • Steps we've taken to address the breach • Recommendations for protecting yourself • Contact information for questions
Your Actions: If you suspect unauthorized access to your account: • Secure the email account, Apple Account or Google account you use to sign in to Quegly • Review your connected social media accounts • Contact support@quegly.com • Monitor your accounts for suspicious activity
We maintain incident response procedures and regularly test our security protocols to minimize the risk of data breaches.
For questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
Email Support: support@quegly.com (Response time: Within 24-48 hours)
Company Information: NGSMedia LLC Quegly Platform https://quegly.com
Privacy Requests: For specific privacy-related requests (access, deletion, portability), please email support@quegly.com with: • Subject line: "Privacy Request" • Your registered email address • Detailed description of your request • Preferred method of response
Data Protection Officer: For GDPR or data protection inquiries: support@quegly.com Subject: "ATTN: Data Protection Officer"
We are committed to addressing your privacy concerns promptly and transparently.
By using Quegly, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.
Your Consent: • You consent to our collection and use of information as described • You consent to international data transfers as described • You consent to cookies and tracking technologies as described
Withdrawing Consent: You can withdraw your consent at any time by: • Deleting your account • Discontinuing use of the Service • Contacting us to exercise your privacy rights
Children's Consent: If you are under the age of 18 (or the age of majority in your jurisdiction), you represent that your parent or guardian has reviewed and agreed to this Privacy Policy on your behalf.
Effective Date: This Privacy Policy is effective as of the date listed at the top of this page and applies to all users from that date forward.
Thank you for trusting Quegly with your personal information. We are committed to protecting your privacy and providing a secure platform for managing your social media presence.